It appears LG wasn’t messing around when it stated earlier this week that it was already working on a fix for the issues its 2019 and 2020 OLED TVs were having with Nvidia’s new RTX 30 graphics cards. In fact, it already has a firmware update ready to go for its 2019 OLED TVs that should remedy the ‘black screen’ problem owners of these TVs have been experiencing when trying to use Nvidia’s G-Sync variable refresh rate system. Even 4K/120Hz/RGB VRR should work once the update is installed.
Owners of 2019 LG OLED TVs in Europe and the US can request the necessary update now from their local LG Service Centers.
LG has also confirmed that a similar fix will be rolling out to LG’s 2020 X-series OLED TVs very soon. It hasn’t given an exact date for the 2020 TV update, though, and says that the X series update will only be available in the usual ways (either OTA or via a download from LG’s website), rather than requiring you to contact your local LG Service Center.
US and EU owners of LG 2019 OLED TVs who also own Nvidia RTX 30 GPUs can now request a firmware ... [+]
Photo: LG ElectronicsOnce LG 2019 OLED TV owners have installed their update, it should mean these TVs are able to deliver the full range of 4K functionality the RTX 30 cards are capable of. It’s not clear at this point, though, if the imminent X Series update will additionally solve the extra chroma downsampling issue those models exhibit with RTX 30 cards.
Note that LG’s announcement of an early G-Sync VRR fix for its 2019 LG OLED TVs comes with a slightly strange warning attached. Namely that it’s not recommended that 2019 LG OLED TV owners apply the new firmware to their TVs unless they actually own an Nvidia RTX 30 graphics card.
Here’s LG’s full statement on the 2019 OLED TV update:
"LG is aware of the HDMI 2.1 interoperability issues experienced by LG 2019-2020 TV customers with Nvidia GeForce RTX 30 Series GPUs and is committed to resolving this issue with firmware updates very shortly.
For LG 2019 TV owners unable to enable VRR gaming with Nvidia GeForce RTX 30 Series GPUs at any resolution, LG is making an early firmware update available directly to affected customers in the US and Europe. This update will enable FRL HDMI 2.1 capabilities with Nvidia GeForce RTX 30 Series GPUs, including VRR at 4K120 RGB. To receive this firmware update, affected LG 2019 TV customers should contact their local LG Service Center here for detailed instructions.
IMPORTANT: As Nvidia GeForce RTX 30 Series GPUs are the only publicly available HDMI 2.1 source device to date, only LG 2019 TV customers with these GPUs should update their firmware at this time.
LG is committed to providing the best experience for our gaming customers. We thank our loyal customers for their patience and apologize for any inconveniences caused in introducing new HDMI 2.1 capabilities to LG 2019-2020 TV.”
Keep an eye on my Forbes feed for further news on the anticipated firmware update(s) for LG’s X-series OLED models. Also, if you happen to get the 9 series update and find that it does indeed fix the RTX 30 VRR issues, feel free to let me know on the Twitter account linked to below.
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Related reading:
LG OLED TVs Having Issues With Latest Nvidia RTX 30 Graphics Cards
LG OLED TV’s Nvidia RTX 30 Problems Will Be Fixed, Promises LG
The Link LonkSeptember 26, 2020 at 08:41AM
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LG 2019 OLED TVs Get Early Nvidia RTX 30 VRR Fix - Forbes
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