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Wednesday, July 22, 2020

LG Recalls 60K OLED TVs Due to Overheating Problem - PCMag

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(Photo: LG)

LG is having to recall around 60,000 OLED TVs spanning 18 different models sold between 2016-2019 due to a fault which may result in them overheating.

As ZDNet reports, all the affected models were sold in South Korea between Feb. 2016 and Sept. 2019 (hopefully nobody imported one). The problem stems from the power board in each of these televisions, which contains components to minimize current noise. The performance of the components can drop, according to LG, which leads to an increase in current to the board and the potential for an overheating scenario.

The 18 models affected include the following:

  • OLED65E6

  • OLED65G6

  • OLED77G6

  • OLED65B7

  • OLED65C7

  • OLED65E7

  • OLED65G7

  • OLED65W7

  • OLED77G7

  • OLED77W7

  • OLED65G8

  • OLED65W8

  • OLED77C8

  • OLED77W8

  • OLED65W9

  • OLED77B9

  • OLED77C9

  • OLED77W9

As you'd expect, LG is offering to repair these TVs for free, stating, "The overheating issue occurred only in very few models out of the total that used the component, but we will provide free component swaps for all of them for customer safety." Apparently the company has already carried out the repair on 22,000 models. How quickly the rest of the repairs happen depends on owners making contact with LG.

None of these TVs are small, with screen sizes ranging from 65- to 77-inches. It's therefore difficult to transport them, especially considering most of the packaging has likely been thrown away or recycled. It's unclear if LG intends to send a technician out to do the repair or instead expects owners to deliver them to a designated repair center.

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July 22, 2020 at 06:30PM
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LG Recalls 60K OLED TVs Due to Overheating Problem - PCMag

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